EngSugar is committed to respecting your privacy..

Privacy Policy
We recognize that by choosing to supply us with your personal data, you trust us to act responsibly with respect to this data. This is the reason why we have a privacy policy to protect your personal information.

You can always visit our website without supplying any personal data. If you are interested in finding out about our policy in greater details, please continue reading this document.

What type of information is obtained? How is it used?
Sometimes we may ask you to, voluntarily, supply us with personal information. In general, this information is requested when you register for an online service or when you send the information necessary for an online transaction.

At the time that you make an order, we ask you for your name, your email address, your billing and delivery address, telephone number and credit card information; or for a promotional event, we may ask you for your name, address, telephone number and email address, so that we can manage the competition and notify the winners.

If you choose to supply us with personal information, over the internet, which we, or our commercial partners, may need in order to be able to correspond with you, process a credit card order, or deliver a product, for example, it is our intention to let you know how we will use this information. If you tell us that you do not want this information to be stored for future contacts, we will respect your choice.

EngSugar, our commercial partners, and all the service or product suppliers present in our website use your personal information to operate our website and/or carry out your transactions, and also to create and share reports about your transactions amongst themselves.

We are continuously working to improve the content and functionality of the EngSugar website. This is why we monitor traffic levels and website use to help us improve the design and layout of our website, thus producing and supplying content which you will find interesting.

How does EngSugar protect your information?
When you send us an order, or access your private information, we use a secure server, at our Internet provider. The secure server software encrypts all the information that you type in before it is sent to us.

Passwords
To provide personalized services, we may ask you to create one or more passwords to allow access to certain services or sections of the EngSugar website or other websites belonging to suppliers and commercial partners which can be accessed from our website. Thus, EngSugar may share your passwords with these authorized suppliers. You are solely responsible for the control and use of the passwords you create.

Disclosing the information collected
EngSugar may record and disclose any personal information permitted or required by law, including the following cases: (a) to protect the rights, security or property of our website’s users, the public, EngSugar or our website’s suppliers; and (b) in compliance with legal requests..

Your consent
By using our website, you consent to the acquisition and use of this information on the part of EngSugar. If we decide to modify our privacy policy, these changes will be published on this page so that you can always keep yourself informed about the data that we collect, how we use it, and in which circumstances we disclose it. Please, visit this page periodically to check out any modifications, thus you will always have up-to-date information about our latest privacy policy.

Tell us what you think
Our aim is to respect your privacy. To help us to improve our policy, please send us your opinion. We thank you for your comments and questions.

Terms and conditions of use of the EngSugar website
The following terms and conditions apply to the use of the EngSugar website, and to the material that can be accessed either in it or from it. Please, read them carefully before visiting the website, and access them whenever necessary, as you explore the EngSugar website. Using this website means that you have accepted the terms and conditions of use. If you do not agree with these terms and conditions, please do not visit the EngSugar website.

1. Confidencialidade
A1. Confidentiality
The areas of the EngSugar website which you access using a password or other security device contain proprietary and confidential information belonging to EngSugar and its suppliers, including plans, manuals, software and other technical and market information.

When you access confidential EngSugar information, you agree to keep this information confidential and to use it with the sole purpose of maintaining and supporting the services supplied to your company by EngSugar, or services supplied by EngSugar to your customers, if you are our commercial partner.

You also agree to look after this confidential EngSugar information, and to only disclose it to the employees in your company who "need to know it". These employees must be instructed and must agree to not use it for any purpose not covered by this agreement. You cannot alter, decode, decompile, restore, or modify any confidential EngSugar information that you access.

EngSugar discourages you from sending us any information which you consider confidential or proprietary via this website. Please note that if you send us this type of information or material, you give EngSugar the unrestricted, unretractable right to use, reproduce, display, modify, transmit and distribute this material and information, and you also agree that EngSugar is free to use any ideas, concepts, experiences or techniques that you send us, for any purpose.

2. Information Ownership
The information contained in this website, together with any materials, (including, for example: white papers, press releases, data sheets, product descriptions and frequently asked questions), are works written by EngSugar and/or its suppliers. This information is protected by Brazilian and international copyright laws. EngSugar grants you permission to copy these materials as long as each copy (i) is exclusively for informative, non-commercial use for supporting the EngSugar products and services, and that it cannot be altered, in any circumstances; (ii) clearly displays all copyright notifications just like the original; and (iii) contains a declaration that the material is being used only with the permission of EngSugar.

Any software that you load into your computer, which comes from the EngSugar website, obeys the licensing agreement that comes with the file or the terms of the licensing agreement that come with the original product, which you have licensed and are now updating. By loading this software, you agree with the licensing agreement. Any reproduction or redistribution of this software, against the terms of the software license, is expressly forbidden by law.

The EngSugar trademark can only be used publicly with the permission of EngSugar, and with its prior knowledge, for a list of EngSugar trademarks and their services, as is the case for trademarks licensed to EngSugar, by third parties. All other trademarks and registered names are the property of their respective owners.

Except in the case explicitly given in this section or unless specially given to you in writing EngSugar and its suppliers do not grant you any implicit or explicit right to our patents, copyrights, trademarks or confidential commercial information. .

3. Desobrigações
O3. Disclaimers
THE MATERIAL ACCESSIBLE THROUGH OR IN THIS WEBSITE ARE PROVIDED "AS IS" AND ENGSUGAR IS EXPLICITLY RELEASED FROM ANY IMPLICIT OR EXPLICIT GUARANTEES OF ANY TYPE, INCLUDING GUARANTEES OF SALE, ADAPTATION TO A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS RELATING TO THIS MATERIAL. IN NO CASE, WILL ENGSUGAR BE RESPONSIBLE FOR ANY DAMAGES, INCLUDING (BUT NOT LIMITED TO) SPECIAL, INDIRECT, CONSEQUENT OR ACCIDENTAL DAMAGES, INCLUDING (BUT NOT LIMITED TO) DAMAGES RESULTING FROM THE USE OR DEPENDENCE ON THE INFORMATION PRESENTED HEREIN, LOSS OF PROFITS OR SALES, OR COSTS OF REPLACING GOODS.

Even though EngSugar has tried to provide accurate information in this website, as a service to its users; the company assumes no responsibilities for this information, and makes no pronouncement concerning the accuracy of this information. EngSugar can modify the programs or products mentioned at any time, with no warning. The mention of products or services that are not the property or work of EngSugar is merely for information purposes, and cannot be considered as recommendation or approval.

Any complaints relating to the material or the website will be dealt with according to Brazilian Law. And for this purpose, the forum of the city of Recife has been nominated to judge any issues that may arise.

4. Limitations of Use
EngSugar may revise these terms and conditions of use at any time. These revisions will be published on this page, and users are responsible for visiting the website periodically to ensure compliance. Should EngSugar require you to return or destroy any copies of the information supplied in this website, you must immediately comply with this request. In this case, you must send EngSugar confirmation, in writing, within ten (10) days, from the date the demand was issued.